Global Business Services Incentive (GBS)

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The Global Business Services Incentive (GBS) provides an enabling environment for potential investors coupled with a deeper domain skills advantage, significant cost savings among other global locations, and providing a world-class experience for those who set up their operations in South Africa.

The dti has partnered with the industry to develop a compelling value proposition to investors which will support government’s objectives of job creation within South Africa, primarily for youth and increase export revenue.

BPeSA, the Industry body representing the Global Business Services Incentive (GBS) Sector in South Africa, welcomed the revised incentive package which will ensure that South Africa remains highly competitive as an offshore delivery location for the Global Business Services in an increasingly more competitive global market impacted by the digital economy and the journey into the Industry.

In order to qualify the applicant must:

  • Be a registered legal entity in South Africa in terms of the Companies Act, the Close Corporations Act, or the Co-operatives Act;
  • Be a taxpayer in good standing, and provide a valid tax clearance certificate;
  • Be B-BBEE compliant in terms of the B-BBEE Codes of Good Practice, and submit a valid B-BBEE certificate of compliance or an affidavit;
  • Pay a minimum wage of R 5, 000. 00 per month- or- in the case of inclusively hired resources, pay a minimum wage of R 4, 000. 00 per month for the first twelve months of employment;
  • Be involved in starting a new operation or in expanding an existing operation, in order to perform Global Business Services activities , which may be operated from more than one physical location in South Africa;
  • Submit an application for the incentive prior to the engagement of qualifying jobs;
  • Have secured at least a three-year fixed-term contract for offshore activities; and
  • The project must be financially viable and a going concern.